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Member for Soulanges, Marilyne Picard, announces the implementation of a project to regularize requests for pre-hospital services in the Vaudreuil-Soulanges region.

Member for Soulanges, Marilyne Picard, assures us that the project will improve the presence of ambulances in Vaudreuil-Soulanges. (Photo Library)

It was at a press briefing in Très-Saint-Rédempteur, on Wednesday, June 23rd , that the CAQ member made her announcement in the presence of certain elected officials and representatives of the Integrated Center for Health and Social Services of Montérégie Centre and Montérégie-Ouest. (CISSSMC) and (CISSSMO).

Mrs. Picard made it clear at the start of her speech that access to health care is a priority for the government. In fact, the services currently available must be optimized.

“The project is being piloted by the CISSSMC pre-hospital emergency services in collaboration with the Healthcare Communications Center and the CISSSMO. Its aim is to reduce ambulance transportation deemed non-urgent to hospitals and thus optimize ambulance and hospital resources so that they respond more effectively to real life emergencies.”
For the Vaudreuil-Soulanges region, this implies that ambulances will be more present in the territory since they will not leave for transportation related to a minor emergency.

The project will be rolled out next month in Montérégie-Ouest. According to expectations, it will be extended throughout Montérégie in the fall. “This is part of the project to regularize the pre-hospital non-emergency calls throughout Quebec, says Marilyne Picard. The project will represent a total annual decrease of 5,500 transportations to hospitals.”

In Montérégie, nearly 20% of ambulance transportations are made for non-priority cases. Concretely, the project will operate with a triage. When a call is considered non-urgent by the dispatcher, a second triage by a nurse based at the 9-1-1 central will be done. The healthcare professional could then suggest a reorientation towards a more appropriate service than the hospital.

In other words

Pre-hospital emergency services are governed by the Act respecting pre-hospital emergency services. Their mission is to ensure, at all times, for the entire population that calls on its services, an appropriate, efficient and quality response with the aim of reducing the mortality and morbidity of the person in distress, according to recognized
quality standards.

The Act governs the organization of pre-hospital emergency services and promotes their integration and harmonization with all health and social services. It also identifies the services to be implemented, the different people of this organization and specifies the rights, role and responsibility of the latter.

A winning project

Richard Deschamps, CEO of CISSSMC, indicates that the project aims to refer the right patient to the right place. “This will ensure that patients are directed to the best service for them, says Mr. Deschamps. It is obvious that this is a relevant project for the Montérégie. The CISSSMC is responsible for the ambulance and communications. So, it is as a partner that we are joining CISSSMO in this project.”

Steve Sauvé


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